Returns & Exchanges
At The Plug Drink, we stand behind our products and offer a 30-day satisfaction guarantee to ensure you stay hydrated and refreshed. If you are not completely satisfied with your purchase, we are here to help with a seamless return or exchange process.
Initiate Your Request
Contact our customer support team within 30 days of receiving your order with your order number and reason for the return.
Prepare the Package
Ensure that any unopened items are securely packed in their original shipping box to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing